Privacy Policy

This Privacy Policy explains how Online Rakhi collects, uses, stores, and protects your personal information when you visit our website or place an order.

Online Rakhi is a brand and business division operated under CrunchyFashion.com. All customer data, order processing, payments, and support services for Online Rakhi are managed by Crunchy Fashion. By using this website, you agree to the practices described in this Privacy Policy.

If you have any questions regarding this Privacy Policy, please contact us at info@crunchyfashion.com.

Information Collection & Use

We may collect personal information including:

• Name
• Billing and delivery address
• Phone number
• Email address
• Payment information
• Order details

We may also collect non-personal information such as browser type, device information, IP address, and website usage statistics to improve our services and website performance.

You may browse our website without providing personal information. However, certain features such as placing an order, creating an account, or contacting customer support require you to share your information.

Your information is used to:

• Process and deliver your orders
• Provide customer support
• Respond to inquiries
• Send order updates and service notifications
• Improve our website and customer experience
• Inform you about new products, offers, and promotions (where permitted)

We do not sell, rent, or trade your personal information to third parties. Information is shared only when necessary to process your order, comply with legal obligations, or protect our legal rights.

Information Sharing

Your information may be shared with trusted third-party service providers, including:

• Courier and logistics partners
• Payment gateway providers
• Technology and hosting service providers

If Online Rakhi or Crunchy Fashion undergoes a business transfer, merger, acquisition, or restructuring, customer information may be transferred as part of the business assets.

We may also disclose information where required by applicable law, court order, government authority, or to protect our business, customers, or legal rights.

Security

We implement appropriate technical and organizational security measures, including secure servers, encryption where applicable, and restricted access to customer information.

While we take reasonable steps to protect your data, no method of electronic storage or internet transmission is completely secure. Therefore, we cannot guarantee absolute security and are not responsible for unauthorized access beyond our reasonable control or for the privacy practices of third-party websites linked from our website.

Cookies

Our website uses cookies and similar technologies to improve website functionality, remember user preferences, analyze website traffic, and enhance your browsing experience.

Cookies do not harm your device. You may disable cookies through your browser settings; however, some website features may not function properly if cookies are disabled.

Surveys & Promotions

Participation in surveys, contests, giveaways, or promotional campaigns is entirely voluntary.

Information collected through these activities may be used to administer the promotion, contact winners, and improve our products and services.

Changes to This Privacy Policy

We may revise this Privacy Policy from time to time. Any updates will be posted on this page with the latest revision date.

Your continued use of the website after changes are published constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically.

Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:

Online Rakhi (A Division of Crunchy Fashion)

Email: info@crunchyfashion.com

Phone: +91-8700620041